Shipping and Delivery Information

Delivery Charges

If your order totals 500Aed or more, and you are located in Dubai you qualify for free delivery. Emirates outside of Dubai will be subject to a small delivery charge. Abu Dhabi and Sharjah will be 150Aed 

Delivery

Once your order is placed and confirmed, you will be contacted prior to delivery to confirm the delivery day and time. Deliveries can be scheduled for morning slots or afternoon slots. Someone will need to be present to accept and sign for the order

It is the customers responsibility to ensure all items will fit into service elevators, doorways, stairways and any entrances that apply to your residence. Please contact us prior to purchasing should you have any doubts about spacing and items fitting without damaging them. 

It is the customers responsibility to ensure all approvals, permits and any other permissions necessary are applied for and valid if needed for the delivery of your items

Standard Delivery Times 

We aim to deliver all furniture in Dubai within 30 days or before it if possible. We refuse to rush items and compromise on quality, we believe that all good things come to those who wait and that 30 days will fly by! 

The Design House cannot be held responsible for any late deliveries due to natural disasters or unforeseen circumstances of any kind