The Design House Guarantee

At The Design House, we take pride in our craftsmanship and the quality of our custom-made furniture. We promise to stand by our products with a commitment to your satisfaction. Here’s what our guarantee offers:

One-Year Comprehensive Coverage - From the moment of purchase, enjoy peace of mind for a full year. Should any defects in materials or craftsmanship arise, rest assured, we will repair or replace your furniture at no additional charge. This guarantee covers issues outside of normal wear and tear or accidental damage.

Exclusions - Please note, our guarantee does not extend to damages from misuse, accidents, the natural aging process of materials or the extreme heat conditions in the region. Adherence to our care instructions is crucial for maintaining the validity of your guarantee.

Effortless Claim Process - Experiencing an issue? Reach out to our customer service team with your proof of purchase. We promise a smooth and speedy process to evaluate and rectify your concern.

Tailored Support - Our dedicated team stands ready to assist with any inquiries or needs related to your furniture. Expect nothing less than personalized, direct support tailored to you.

This guarantee is a testament to our dedication to quality and customer satisfaction. Thank you for choosing The Design House, where we build not just furniture, but also trust and lasting relationships.